Virtual Assistant
What you'll learn
Introduction to Virtual Assistance
Understanding the role and responsibilities of a virtual assistant
Effective time management and organizational skills
Basic computer skills and introduction to virtual tools
Professional email and communication etiquette
Handling customer queries and complaints
Effective communication in a remote environment
Overview and use of essential tools: Google Workspace, Microsoft Office, and project management platforms (e.g., Trello, Asana)
Social media management basics for business
Calendar management and scheduling
Managing client relationships and setting expectations
Basic bookkeeping and data entry
Freelancing basics: finding clients and setting up contracts
